Last updated: 29 July 2025
At Bath Spa Stays, we are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Who We Are
Bath Spa Stays is a UK-based provider of group accommodation in Bath. Our website address is: www.bathspastays.co.uk
2. What Personal Data We Collect
We may collect and process the following personal data:
- Name
- Email address
- Telephone number
- Booking information
- Any details you submit via our contact or enquiry forms
- Your IP address and browser type (via cookies)
3. How We Use Your Data
We use your data to:
- Respond to enquiries or bookings
- Process and manage reservations
- Send confirmations and customer service communications
- Improve our website and services
- Comply with legal obligations
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing
We process your data under the following lawful bases:
- Consent (e.g. when you opt-in to marketing)
- Contract (to fulfil your booking)
- Legitimate interests (e.g. analytics)
- Legal obligation
5. Data Retention
We retain your personal data only as long as necessary for the purposes set out above, or as required by law.
6. Cookies
Please see our [Cookie Policy] for more details on how we use cookies and similar technologies.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Withdraw consent at any time
To exercise these rights, please contact us at: info@bathspastays.com
8. Security
We implement appropriate technical and organisational measures to protect your personal information.
9. Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be available on this page.
